Special Notice from ACC’s President & CEO Regarding Scam Calls to Consumers

Dear Members and Consumers:

Over the past several weeks, a rogue outfit operating under the guise of the “consumer council” has been making thousands of robocalls to consumers across the country trying to sell a variety of questionable services including insurance policies, product warranties and home protection plans. We became aware of those group after numerous calls and complaints to the American Consumer Council (ACC).

Unfortunately, several outraged consumers have taken to social media to post very negative messages about ACC without knowing that ACC has absolutely no relationship or involvement with this rogue outfit.

Let me state emphatically these calls are not coming from the American Consumer Council. As a non-profit organization, we will never call you to sell these kinds of products or services. Furthermore, ACC does not sell, lease, rent or share its confidential membership data with anyone! So, if you’re one of our 370,000+ members across the USA, your membership data is safe and confidential.

ACC is working closely with Federal and State law enforcement agencies as well as the Federal Trade Commission (FTC) to ascertain the identity of these scammers, who are misrepresenting themselves as the “Consumer Council”, in an effort to issue cease-and-desit orders.

If you receive a call from these scammers, our best advice is the following:

  • If you don’t recognize the incoming phone number, do not answer the call.
  • If you answer and the caller starts selling you something, hang-up immediately. Do not engage with them in a conversation. Doing so only validates your telephone number and invites more call from these scammers.
  • If you are able to identify the incoming phone number on your phone, please jot it down and email us, so we can share it with law enforcement agencies and the FTC. Our email is info@michigan.americanconsumercouncil.org.

Thank you for your understanding, cooperation and continued support of ACC.

Sincerely,

Thomas Hinton
President & CEO